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Non-Refundable Policy

At Unlocking Genius, we strive to provide the best service to our customers. However, all payments made to Unlocking Genius are non-refundable. By purchasing or subscribing to any service, product, or program offered on our Website, you acknowledge and agree to this Non-Refundable Policy.

Please review the full cancellation policy below to understand your rights and responsibilities.

1. Cancellation by the Customer

1.1 Services or Subscriptions

  • If you wish to cancel a service or subscription, you must notify us at least 48 hours before the next billing cycle or service date.
  • Cancellation requests can be submitted via email, phone, or our online Enquiry form .
  • Upon cancellation, you will no longer have access to the service or subscription benefits after the current billing period ends.
  • Please note: No refunds will be issued for cancellations, regardless of timing.

1.2 Orders or Purchases

  • For physical or digital products, cancellations must be requested within 24 hours of placing the order.
  • If the order has already been processed or shipped, cancellation may not be possible.
  • All payments are non-refundable, even in the event of cancellation.

2. Cancellation by Unlocking Genius

We reserve the right to cancel or suspend a service, subscription, or order under the following circumstances:

  • Non-payment or failed payment transactions.
  • Violation of our Terms & Conditions or Acceptable Use Policy.
  • Unforeseen circumstances that prevent us from providing the service (e.g., technical issues, natural disasters).

If we cancel your service or order, you will be notified. However, no refunds will be issued, in accordance with this policy.

3. Refunds

  • Unlocking Genius maintains a strict no-refund policy.
  • Any payments made are final and non-refundable under all circumstances.
  • This includes payments for services, subscriptions, products, consultations, or any other offerings.

4. How to Cancel

To cancel a service, subscription, or order, please contact us using one of the following methods:

5. Changes to This Policy

We reserve the right to update or modify this Non-Refundable Policy at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our services constitutes acceptance of the updated policy.